Privacy Policy

Effective Date: June 6, 2025
‍Last Updated: June 6, 2025

Introduction
Filipino Travel & Tours ("we," "our," or "us") operates the website taalvolcanohiking.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect
Information You Provide to Us
- Contact Information: When you fill out our contact form, we collect your name, email address, phone number, and any message or inquiry you submit
- Communication Records: Records of correspondence when you contact us through our website or other channels

Information Automatically Collected
- Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages visited
- Device Information: Information about the device you use to access our website
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience

Third-Party Services
Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website. Clarity collects:
- Mouse movements, clicks, and scrolling behavior
- Pages visited and time spent on pages
- Device and browser information
For more information about Microsoft Clarity's privacy practices, please visit: https://privacy.microsoft.com/privacystatement

Tawk.to Live Chat
‍We use Tawk.to to provide customer support through live chat. When you use our chat feature, Tawk.to may collect:
- Chat conversation content
- IP address and location data
- Device and browser information
For more information about Tawk.to's privacy practices, please visit: https://www.tawk.to/privacy-policy/

How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our website and services
- Understand how visitors use our website
- Communicate with you about our services
- Comply with legal obligations

Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service Providers: We may share information with third-party service providers (like Microsoft Clarity and Tawk.to) who assist us in operating our website
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with any merger, sale, or transfer of our business

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to the processing of your personal information
- Data Portability: Request transfer of your information to another service
To exercise these rights, please contact us using the information provided below.

Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide personalized content
You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us
If you have any questions about this Privacy Policy, please contact us:
‍Filipino Travel & Tours
- Website: taalvolcanohiking.com
- Email: [email protected]

‍This privacy policy was last updated on June 6, 2025. We recommend reviewing this policy periodically for any changes.